CONTACT US

Contact Us

At VLS Vapes, we value our customers and are here to help with any inquiries or issues you may have. Please feel free to reach out to us through the following methods:

Phone Support

You can call us at 07438 224 658 for immediate assistance. Our customer support team is available:

• Monday to Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 4:00 PM
• Sunday: Closed

Email Support

For less urgent matters or if you prefer to communicate in writing, you can email us at info@vlsvapes.com. We strive to respond to all email inquiries within 24 hours during our business days.

Live Chat

Visit our website to use the live chat feature for real-time assistance during our regular business hours.

Additional Information

• Order Inquiries: For questions regarding your order status, shipping, or returns, please include your order number in your email or have it ready when you call.
• Product Support: For technical support or product-related questions, please provide as much detail as possible about the issue you are experiencing.
• Feedback: We welcome your feedback to help us improve our products and services. Feel free to share your thoughts via email.

Your satisfaction is our top priority, and we are committed to providing you with the best possible service. Thank you for choosing VLS Vapes!